Topic 1 What is communication
Communication is the action which involves (at least) one sender, a message and a recipient. Through the communication, the participants are sharing information, knowledge, ideas, feelings, and emotions. The communication is more than simply the transmission of information and is actually a very complex subject.
Parts of communication:
Is the main source of the communication process. Is the person who forms the ideas, feelings and intentions that wants to transfer by starting the communication process.
It concerns the translation of the information into a message. It can be done by using verbal or non-verbal methods. The success of encoding depends on sender’s knowledge, competencies, skills, ideas, thoughts or background.
Communication considered incomplete without the message, as it is the main body of the process. It is the information to be conveyed. The message can be written, oral, symbolic or non-verbal. For example ,if you are writing a message, you ‘ll translate your idea into words.
Is the manner that the message will be sent. It is necessary to be selected the most appropriate channel in order to be the communication efficient. A communication channel could be text messages, emails, telephone calls, face-to-face conversations, letters, reports and many other.
The message should be received by the recipient. This step accomplished by reading the message, feeling it or hearing it. The receiver tries to comprehend the message in the most efficient way. The level of decoding depends on the knowledge, the skills, the thoughts or even the relationship with the sender.
It is the way the recipient understands the information of the message. If the receiver can’t decode, the message fails. In order to be occurred an effective communication ,the sender and the receiver should have the same meaning for the message.
This is the last part of communication process and concerns the message that the receiver sends back to sender. In this way the recipient ensures the sender that his message was received and interpreted. For example, the sender may ask the receiver to send back the message to confirm that was received as intended.
Verbal communication
Includes the face-to-face conversations, telephone calls, radio or television.
- Non-verbal communication
In this category classified body language, the way we dress or act, gestures and even how we smell. There are so many ways we can express our feelings, our thoughts and our attitude without speaking. For example the tone of our voice, hilts hand signals or gestures.
- Written Communication
Which includes books, magazines, newspapers, e-mails, social media, the Internet and other media. Before the Internet receive this response , only writers and publishers had the opportunity to be expressed in the written word. Now is easy for everyone to publish their opinions and the written communication has lost its value.
- Is a source of information to the members as they can be informed for the different issues.
- Altering individual’s attitudes a well informed individual will have better attitude than a less-informed one. So, sharing ideas helps to have a thorough point of view in various concerns.
- Communication helps socializing. It is said that nobody can survive without communication.
- Assists in controlling process by controlling member’s behavior in various ways in order to avoid aggressive behaviors among individuals.