Module 8 Communication skills
Unit 1 Introduction to an effective communication
4 Topics
Topic 1 What is communication
Topic 2 The main elements of an effective communication
Topic 3 Verbal and non-verbal communication
Topic 4 Differentiate between oral and written communication
Unit 2 Identification of communication skills
5 Topics
Topic 1 Written communication
Topic 2 Oral communication
Topic 3 Interview skills
Topic 4 Cross-cultural communication
Topic 5 Communication gaps and barriers- strategies to overcome them
Activities
1 Quiz
Activities M8
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Module 8 Communication skills
Activities
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Activities M8
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