- This stage involves: detecting and recognising that there is a problem; identifying the nature of the problem; defining the problem.
Structuring the Problem
- This stage involves: a period of observation, careful inspection, fact-finding and developing a clear picture of the problem.
Looking for Possible Solutions
- During this stage you will generate a range of possible courses of action, but with little attempt to evaluate them at this stage.
Making a Decision
- This stage involves careful analysis of the different possible courses of action and then selecting the best solution for implementation.
- This stage involves accepting and carrying out the chosen course of action.
- The last stage is about reviewing the outcomes of problem solving over a period of time, including seeking feedback as to the success of the outcomes of the chosen solution.